Cbajer Privacy Policy – Your Data, Our Responsibility

Cbajer is a trusted online gaming platform in Bangladesh. We deeply respect our users' privacy and are committed to protecting their personal information. This Privacy Policy explains how Cbajer collects, uses, stores, and safeguards your data.

Key terms used in this policy are defined below:

• "Personal Information" refers to any information that can be used to identify you, directly or indirectly, such as your name, phone number, email address, date of birth, IP address, and so on.
• "Processing" refers to any operation performed on personal data, such as collection, recording, storage, modification, retrieval, use, or deletion.
• "Third party" refers to any person or entity other than Cbajer and the user.
• "Cookie" refers to small text files stored in your browser that help improve the performance and functionality of the site.

By registering or using the Cbajer platform, you are considered to have read and accepted this privacy policy. If you do not agree with this policy, please refrain from using the platform.

Cbajer collects different types of information from you at various stages. Full details are provided below:

Cbajer also automatically collects certain usage data, such as how long you spend on the platform, which pages you visit most, and what device you use to log in. This information is used to improve our service quality.

For identity verification, Cbajer may request a photo of your national ID or passport. This information is used solely for verification purposes and is stored securely.

Cbajer uses the data it collects for specific purposes only. We never misuse your information. The purposes are clearly outlined below:

• Account management: Your information is used to create, manage, and secure your account.
• Identity Verification: Your information is used to verify identity for fraud prevention and to meet legal requirements.
• Processing financial transactions: The necessary information is used to securely process deposits and withdrawals.
• Customer support: Your information is needed to respond accurately to your complaints or inquiries.
• Security Monitoring: Data is analyzed to detect unusual account activity and prevent fraud.
• Service improvement: Usage patterns are analysed to improve the overall user experience.
• Contact: Your contact information is used to send important updates, policy changes, or promotional messages.

For marketing communications, you can opt out of receiving our promotional messages at any time. Simply email us at support@cbajer.com or update your preferences directly from your account settings.

Cbajer does not share your personal data with third parties for commercial purposes. However, sharing may be necessary in the limited circumstances outlined below:

• Payment Service Providers: Only the minimum data required to process transactions via bKash, Nagad, or Rocket is shared.
• Identity Verification Services: Data may be shared with trusted verification agencies for KYC purposes.
• Legal authorities: Data may be disclosed in compliance with valid orders from courts or government authorities under Bangladeshi law.
• Technology partners: Data may be securely shared with cloud hosting providers to operate the platform.

Cbajer maintains strict confidentiality agreements with all third parties it shares data with. They may only use the data for the specified purpose and are not permitted to share it further.

Cbajer uses cookies and similar technologies on the platform. These cookies enhance your browsing experience and help the platform function correctly.

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Cbajer uses internationally recognised technologies and practices to protect your personal data. The key pillars of our security framework are:

• End-to-end encryption: All data between your device and our servers is protected with 256-bit SSL/TLS encryption.
• Two-factor authentication: OTP verification is in place for an extra layer of security at login.
• Firewall protection: An advanced network firewall is active to prevent unauthorised access.
• Regular Security Audits: Third-party security specialists regularly review and assess our systems.
• Restricted Access: Only authorized personnel have access to your data, and all such access is strictly monitored.
• Data backup: Regular backups are maintained to ensure your data is not lost in the event of a technical failure.

While Cbajer maintains the highest security standards, no online platform can guarantee 100% security. We strongly recommend keeping your password strong and never sharing it with anyone.

Under Cbajer's Privacy Policy, you have the following rights over your personal data:

• Right to access your data: You can request to know what data we have collected about you and how it is being used.
• Right to Rectification: If any of your stored information is inaccurate, you can request a correction.
• Right to deletion: Under certain circumstances, you may request that your data be deleted.
• Right to restrict processing: In certain cases, you may request that the use of your data be restricted.
• Right to opt out of marketing: You can opt out of promotional messages at any time.
• Right to file a complaint: If you are not satisfied with how your data is used, you have the right to file a complaint.

To exercise any of the rights listed above, email us at support@cbajer.com. We will respond to your request within 30 business days.

Cbajer does not store your data indefinitely. Each type of information has a defined retention period:

After your account is closed, Cbajer will securely delete or anonymize your data within the specified periods above. Certain financial records may be retained longer due to legal obligations.

Cbajer reserves the right to update this privacy policy as needed. Changes may occur due to legal updates, the introduction of new services, or technical improvements.

If significant changes are made, Cbajer will notify you through the following channels:

• A notice will be sent to your registered email or phone number.
• A notification will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We encourage you to review any policy update notifications carefully.

For any questions, complaints, or requests regarding this privacy policy, feel free to reach out to us. Cbajer's data protection team is always ready to assist you.

• Email: support@cbajer.com
• Response time: Within 48 hours (on business days)
• Complaint resolution: Up to 30 business days

Include your registered phone number or username in your email so we can assist you faster. Cbajer respects your privacy and values the trust you place in us.